Library Management: Volume 19 Issue 7

User consultation in public library services

Anne Morris, Elizabeth Barron

The idea that user consultation is central to effectiveness, quality and efficiency is still relatively new in many public service organisations, including libraries. This paper…

Barriers to women’s career progression in LIS

Elizabeth McDermott

This is the first of two consecutive articles taken largely from a PhD thesis. As m uch as possible I use the words of the women themselves. Briefly describes the scope…

CONTROLLING‐INFORMATION‐SYSTEMS and national library systems: the German case

Ulrich Hofmann

Describes the decision structures, models and architecture of CONTROLLING‐INFORMATION‐SYSTEMS (CIS). A concrete decision‐ grid has been developed and embedded in EXCEL software. A…

Quality services: policies and practices in Malaysia

Zaiton Osman, Carole Ann Goon, Wan Hajrah Wan Aris

Reports on research undertaken because the Malaysian delegation to an ASEAN‐COCI seminar felt there was a need to understand what is meant by “Quality” from the librarian’s…

Change and the Bottom Line

Melvyn Crann

Elinor Electronic Library Project

John Shinebourne

Transforming Libraries and Educating Librarians: : Essays in Memory of Peter Havard‐Williams

Russell Bowden

Gower Handbook of Management Skills, 3rd ed.

Steve Morgan

Guidelines for Prison Libraries, 2nd ed.

Vibeke Lehmann

Human Aspects of Library Automation, 2nd ed.

Su James