Table of contents
The KMAT: benchmarking knowledge management
Martha de JagerThe knowledge management assessment tool (KMAT) is designed to help organisations make an initial high‐level assessment of how well they manage knowledge. Completing the KMAT can…
4901
Perceptions of quality service at the University of Botswana Library: what Nova says
A.P.N. Thapisa, Venus GaminiReports a study to determine the perceptions of the clients of the University of Botswana Library as they relate to quality service, and how far the University Library has…
2124
Managing the networked public library
Alec GallimoreProvides an overview of the main challenges which face public library managers in the near future as electronic networking of library services becomes more widespread. External…
3092
Leveraging the corporate library through Web user training
Brian DetlorRecently, increasing reliance on Web technology by end‐users in organisations has encouraged corporate libraries to provide Web user training. To understand the effects of this…
688
ISSN:
0143-5124Online date, start – end:
1979Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Librarian Career DevelopmentEditor:
- Mr Steve O'Connor