Table of contents
A review of hospitality research in the Asia Pacific region 1989‐1996: a thematic perspective
Nerilee HingIdentifies themes in the hospitality and tourism literature arising from articles published in Asia Pacific‐based journals from 1989 to 1996 inclusive. The journals are the…
Contemporary tourism issues in Asia Pacific journals 1989‐1996: a thematic perspective
Nerilee HingReviews articles published in three Asia Pacific‐based tourism journals: the Journal of Tourism Studies, Tourism Recreation Research and the Asia Pacific Journal of Tourism…
Hotel market trends in the UK
Trevor WardAssesses changes occurring in the UK hotel market during 1997 and relates these to current and predicted future developments. Identifies the key issues affecting supply and…
Assessing information needs and external change
Richard TeareThe managerial activity of learning about events and trends in the organization’s environment is known as environmental scanning. This process differs from industry or competitor…
Trends in hospitality: academic and industry perceptions
Jorge CostaReviews articles published during 1996 in the International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, Tourism Management and…
Performance management: processes, quality and teamworking
Hadyn IngramReviews journal articles and worldwide hospitality and tourism trends research entries relating to three themes: business performance and performance measurement, process and…
Supporting managerial learning in the workplace
Richard TeareSuggests that more and more organizations are attempting to establish a culture of learning that values the knowledge that employees have derived from learning how to perform…
Enabling organizational learning
Richard TeareIt is clear from studies of organizations and a considerable body of anecdotal evidence that organizational life is strongly influenced by organizational leaders. In particular…
Empowerment and organizational change
Margaret ErstadAmong the many fashionable management terms, empowerment refers to a change strategy with the objective of improving both the individual’s and the organization’s ability to act…
A market‐driven approach to business development and service improvement in the hospitality industry
John T. BowenReviews hospitality research relating to the themes of business development and service improvement. Relates this to five sub‐theme areas: market sensitivity and competitiveness;…
Responsive communication: the key to business development and service improvement
John T. BowenIn conducting marketing analysis, planning, implementation and control, managers need information at almost every point in the cycle. One marketing executive put it this way: “…to…
Current concerns: a thematic analysis of recent hospitality industry issues
Shane C. BlumReviews articles published during 1996 in the Hospitality Research Journal, Cornell Hotel and Restaurant Administration Quarterly and Florida International University Review…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus