Supply Chain Management: Volume 4 Issue 1

The innovation supply chain

Gus Desbarats

Outlines the problems involved when marketing to consumers in mature markets. Emphasises the need to build a direct knowledge of their consumers and to differentiate the service…

Enterprise resource planning ‐ the end of the line for the sales automation market and a major step towards sales process definition standards?

Nick Siragher

Reviews the current status of sales, marketing and customer service processes. Outlines how business processes or other disciplines are not necessarily appropriate to marketing…

A new era for efficient food manufacturing in the Lebanon: the experience of Conserves Modernes Chtaura

Bassam C. Hamdar

Addresses the way in which Conserves Modernes Chtaura (CMC) of Lebanon is tackling the challenges of increased competition in the Lebanese food industry. Describes the company’s…

Postponement and the reconfiguration challenge for food supply chains

Remko I. van Hoek

Both postponement and outsourcing have been identified as important characteristics of modern and competitive supply chains. The implementation of postponement may require…

Efficient consumer response (ECR): a survey of the Australian grocery industry

John K. Harris, Paula M.C. Swatman, Sherah Kurnia

Efficient consumer response (ECR) is a supply chain management strategy which attempts to address the inefficiencies that have led to excessive inventory and unnecessary costs at…

Barriers to partnerships in the public sector: the case of the UK construction industry

Bernard Burnes, Ron Coram

This article examines the changes in the relationship between government departments and the UK construction industry brought about by the privatisation of the Property Services…

Constraints to quick response systems in the implosive industries

Juha‐Matti Lehtonen, Jan Holmström, Jonas Slotte

Studies the problem of producing a product range with high customer service in the implosive industries. In the implosive industries a wide range of end products are manufactured…