Business Process Management Journal: Volume 22 Issue 6

Operations strategy: a firm boundary-based perspective

Raffaele Fiorentino

The purpose of this paper is to advance a firm boundary perspective of operations strategy linking strategic management and business process management.

A process model framework for Participants area of AACSB standards

Goutam Kumar Kundu, Jayachandra Bairi

The purpose of this paper is to develop a process model, focusing on the detailed analysis of the requirement of the Association to Advance Collegiate Schools of Business (AACSB…

Measuring Business Process Management using business process orientation and process improvement initiatives

Devika Nadarajah, Sharifah Latifah Syed A. Kadir

Past research examining Business Process Management (BPM) mainly focussed on either process alignment, business process orientation (BPO) or process improvement initiative (PII…

Strategy implementation efficiency on the process level

Alicja Gębczyńska

The purpose of this paper is to verify the extent to which corporate strategy is reflected in lower managerial levels, and problem addressed by the author has been analysed with…

Estimating performance from capabilities in business process improvement

Boyd A. Nicholds, John P.T. Mo

The research indicates there is a positive link between the improvement capability of an organisation and the intensity of effort applied to a business process improvement (BPI…

Fuzzy model on selecting processes in Business Process Reengineering

Amin Hakim, Majid Gheitasi, Farzad Soltani

The purpose of this paper is to present a methodology to assist enterprise decision makers (DMs) to select from a number of processes during Business Process Reengineering (BPR…

Values, motivation, commitment, performance and rewards: analysis model

Marcela Lage Monteiro de Castro, Mário Teixeira Reis Neto, Cláudia Aparecida Avelar Ferreira, Jorge Filipe da Silva Gomes

The purpose of this paper is to investigate how construct values, motivation, commitment, performance and reward are associated with professionals from different countries, from…

Analysis of preferred customer enablers from supplier’s perspective

Sunil Kumar C.V., Srikanta Routroy

The purpose of this paper is to identify, rank, classify and establish the structural relationships between the preferred customer enablers (PCEs). This analysis would assist a…

Competitive intelligence, knowledge management and coopetition: The case of European high-technology firms

Christine Chevallier, Zouhair Laarraf, Jean Sébastien Lacam, Anthony Miloudi, David Salvetat

Competitive intelligence (CI) includes all the information and knowledge in a business. It enables the creation, perpetuation and transmission of knowledge coming from markets and…

Succeeding in process standardization: Explaining the fit with international management strategy

Fatemeh Rahimi, Charles Møller, Lars Hvam

The purpose of this paper is to explore the fit between process standardization and international management strategy of multinational corporations (MNCs) by assessing the…

Project cost control: a new method to plan and control costs in large projects

R. Jayaraman

The purpose of this paper is to reengineer the process of cost management in large projects.