Table of contents
HR for HR: Are your skills up to scratch?
Josie SalkeyThe average job description for a senior HR professional has changed dramatically over the past few decades. No longer the bastion of transactional processes and employee…
Can HR fulfil its promises?
Robert Bolton, Sonia StorrRobert Bolton and Sonia Storr of Atos Consulting discuss how HR must develop new skills in order to continue facilitating value creation.
Identifying training needs
In January 2005, UK construction company Balfour Beatty Utilities signed with Snowdrop, an HR and payroll software provider, to replace its training administration databases…
How to influence decisions as an HR business partner
Peter GoodgeExactly how do you get executives to listen to your ideas and opinions, offer you a role in the major business decisions and value your contribution?
Joerg Boder, Alliance UniChem
Joerg Boder is group HR director at Alliance UniChem. His career in HR began at Credit Suisse, followed by seven years as executive director of HR at AT&T, before joining PepsiCo…
Applying the balanced scorecard
Sue LaChanceIt’s nearly impossible for an organization to perform in concert at a very high level unless all the employees are responding to the same feedback from a single digital dashboard…
Introducing flexible working to a major UK law firm
Anne KavanaghAnne Kavanagh, director of Time 4 Balance, a flexible working consultancy, discusses the challenges a business can face when introducing a work‐life balance option to its…
HR as the guardian of corporate values at Cadbury Schweppes
Mark YoungIntroducing board games to the board room has helped Cadbury Schweppes educate its employees about corporate and social responsibility, explains Mark Young, director of Future…
Recognizing employees’ efforts at Sara Lee Foods
Yash ChadhaYash Chadha, O.C. Tanner’s UK managing director, explains how Sara Lee Foods’ BRAVO! performance recognition program encourages a culture of exceptional performance and…
Research and results: A look at current trends and data
Some HR departments struggle to give strategic support, Middle management is crucial to business success, Room for improvement in performance management
Transforming HR for strategic impact at AstraZeneca: How centralized HR support improved internal customer service
Simon HaywardAstraZeneca needed to refresh its internal customer relations processes from its outdated paper‐based communication model. Using a centralized delivery model, the company…
Implementing a customer‐focused strategy: Refining communication processes at The UK Environment Agency
Clive Hicks, Rory GearThe Environment Agency needed to identify key areas of its communication processes for improvement in order to engage employees in major change. Summit‐IMM senior consultants…
Why managers are crucial to increasing engagement: Identifying steps managers can take to engage their workforce
Ray BaumrukWorking with organizations around the world to calculate the top drivers of employee engagement, Hewitt’s Ray Baumruk knows how businesses can harness such knowledge to become…
Focusing HR on growth at Harley‐Davidson: Sustaining widespread success by prioritizing employee development
Harold Scott, Peter Cheese, Susan CantrellHarley‐Davidson was keen to maintain its continual expansion, but was aware it needed to invest in its people in order to keep momentum high. The Accenture Human Capital…
Enhancing staff payment systems at Hughes Supply: Providing employees with a range of tailored, modern payment options
Jay Romans, Caryl Lucarelli, Lindsay GrahamWhen some Hughes Supply employees failed to receive their paychecks, the organization took the opportunity to develop a range of payment choices to suit the needs of its diverse…
ISSN:
1475-4398Online date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Javier Bajer
- Nicholas King