Journal of Hospitality and Tourism Technology: Volume 10 Issue 4

Guest editorial

S. Mostafa Rasoolimanesh, Rob Law, Dimitrios Buhalis, Cihan Cobanoglu

Progress on robotics in hospitality and tourism: a review of the literature

Stanislav Ivanov, Ulrike Gretzel, Katerina Berezina, Marianna Sigala, Craig Webster

This paper aims to provide a comprehensive review of research on robotics in travel, tourism and hospitality, and to identify research gaps and directions for future research.

Progress on smart tourism research

Fuad Mehraliyev, Youngjoon Choi, Mehmet Ali Köseoglu

The purpose of this paper is to conduct a systematic and quantitative review of published papers on smart tourism. More specifically, the paper aims to identify the smart tourism…

Research progress on virtual reality (VR) and augmented reality (AR) in tourism and hospitality: A critical review of publications from 2000 to 2018

Wei Wei

This paper aims to examine the main developments of virtual reality (VR) and augmented reality (AR) research in hospitality and tourism. It also aims to pinpoint fruitful…

Analysing recent augmented and virtual reality developments in tourism

Sérgio Moro, Paulo Rita, Pedro Ramos, Joaquim Esmerado

Virtual reality (VR) and augmented reality (AR) are two technological breakthroughs that stimulate reality perception. Both have been applied in tourism contexts to improve…

Progress in wireless technologies in hospitality and tourism

Julio Navio-Marco, Luis M. Ruiz-Gómez, Claudia Sevilla-Sevilla

This paper aims to critically review the progression of wireless technologies in tourism and hospitality since 2000. Wireless technologies are a set of information and…

A bibliometric analysis of knowledge development in smart tourism research

Abbie-Gayle Johnson, Ioanna Samakovlis

The purpose of this paper is to examine the production of smart tourism knowledge, thereby revealing the development of the concept through collaborative networks.

From sci-fi to sci-fact: the state of robotics and AI in the hospitality industry

Lisa Nicole Cain, John H. Thomas, Miguel Alonso Jr

This paper aims to review the extant hospitality and tourism literature on the state of robotics and artificial intelligence (AI) in the service industry. The aim was to highlight…

Progress on technology use in tourism

Wenjie Cai, Shahper Richter, Brad McKenna

With the rapid development and implementation of cutting-edge information technologies in tourism and hospitality, it is necessary to update the progress of technology use in the…

Reviewing the progress of information and communication technology in the restaurant industry

Pilar Moreno, Pilar Tejada

The purpose of this study is to identify the progress of research of information and communication technologies (ICT) in the restaurant industry. More specifically, this paper…

A critique of the progress of eTourism technology acceptance research: time for a hike?

Shahab Pourfakhimi, Tara Duncan, Willem Coetzee

The purpose of this study is to evaluate eTourism technology acceptance literature to illustrate current gaps in the field and suggest two alternative perspectives that could be…

Google Trends in tourism and hospitality research: a systematic literature review

Gorete Dinis, Zélia Breda, Carlos Costa, Osvaldo Pacheco

This paper aims to conduct a review of the literature published, between 2006 and 2018, that used search engine data on tourism and hospitality research, namely, Google Insights…

Social media analytics in hospitality and tourism: A systematic literature review and future trends

Farshid Mirzaalian, Elizabeth Halpenny

The purpose of this paper is to provide a review of hospitality and tourism studies that have used social media analytics to collect, examine, summarize and interpret “big data”…

Progress on the role of ICTs in establishing destination appeal: Implications for smart tourism destination development

Ante Mandić, Daniela Garbin Praničević

This paper aims to analyse the role of information and communication technologies (ICTs) in establishing destination appeal and reflect on the implications for smart tourism…

Progress on Airbnb: a literature review

Daniel Guttentag

The purpose of this paper is to review the extant literature on Airbnb – one of the most significant recent innovations in the tourism sector – to assess the research progress…