International Journal of Retail & Distribution Management: Volume 32 Issue 1

Situational, consumer, and retailer factors affecting Internet, catalog, and store shopping

Kenneth C. Gehrt, Ruoh‐Nan Yan

Most research related to consumer choice of retailers emphasizes retailer attributes and/or consumer characteristics. Since many retail formats, including online retailing, have…

Information technology: changing the face of automotive retailing?

Gary Reed, Vicky Story, Jim Saker

The purchase of a car is a highly involved process when compared with other retail experiences. Despite the range of purchase channels available and the increased level of…

Linking practices reflective of “Asian values” and relationship marketing in the grocery distribution channels in Malaysia

Rosmimah Mohd Roslin, T.C. Melewar

The paper focuses on the assessment of practices reflective of relationship marketing and those that can be associated with “Asian values”. The argument that is often put forward…

Walking with dinosaurs: general trading companies in the reorganization of Japanese consumer goods distribution

Hendrik Meyer‐Ohle

With the Japanese economy going through a period of prolonged stagnation many of its established institutions have to redefine themselves. Among these are General Trading…

The characteristics of supermarket shoppers in Beijing

Li‐Wei Mai, Hui Zhao

Retail shopping establishments in the West have evolved through many different stages, in close association with Western lifestyles. The growth of supermarkets has been an…