International Journal of Productivity and Performance Management: Volume 57 Issue 2

Properties of performance indicators in operations management: A reference framework

F. Franceschini, M. Galetto, D. Maisano, L. Mastrogiacomo

The purpose of this paper is to attempt to provide a reference framework for the major properties of performance indicators, using the formalism of the Representation Theory.

Advanced manufacturing technology implementation: A review of benefits and a model for change

A.J. Thomas, R. Barton, E.G. John

The purpose of this paper is to provide details of a survey conducted into 300 manufacturing SMEs from a range of different industrial sectors. The survey investigates, over a…

The applicability of an operations management approach to councils' waste services

Tim Walker

This paper arises from a study examining the causality of change by exploring whether best value and performance management had caused change within councils' waste services. The…

Application of a systems approach to sustainable development performance measurement

Cory Searcy, Stanislav Karapetrovic, Daryl McCartney

The purpose of this paper is to demonstrate how a systems approach can be used to facilitate the development of an organizational performance measurement system.

The performance consequence of multiple performance measures usage: Evidence from the Malaysian manufacturers

Ruzita Jusoh, Daing Nasir Ibrahim, Yuserrie Zainuddin

The purpose of this paper is to contribute to the body of knowledge in the area of performance measurement systems, particularly the BSC framework, by investigating empirically…

Diary of events

The USA is where exactly?

... and another exhortation

Editorial

Zoe Radnor, John Heap

And at the organisational level ...

Another campaign ...

Germany re-unites

It is fast, efficient and it loses you productivity