Table of contents
Today's Worker in Tomorrow's Workplace
Pat ChoateLouis B. Mayer, the head of MGM studios during Hollywood's golden era, once said, The inventory goes home at night,' conceding, however inelegantly, that without his corps of…
Incentives: The Missing Link in Strategic Performance
Jeanne Greenberg, Michael LiebmanWhen the vice president of operations for Casual Corner, the $600 million retail women's clothing chain, left his position, it was for reasons unrelated to compensation. He felt…
How People Power Fuels a High‐Frying Carrier
Michael J. ConwayThe year 1989 was characterized by a number of major events that have deeply wounded the airline industry. The scars include the Eastern Air Lines strike, the takeover at…
Relationship Marketing: Positioning for the Future
Jonathan R. Copulsky, Michael J. WolfThis year, almost 4 million expectant mothers will receive personalized letters about infant care from a disposable diaper manufacturer. A leading manufacturer of hair coloring…
How to Enhance Customer Connections
S. Russel CraigIn an era of increasingly intense global competition, minimizing time to market has become key to corporate success. Casio, the Japanese consumer electronics company, has based…
European and U.S. Managers: Breaking Down the Wall
Mark R. ArnoldYou are an executive of a U.S. multinational corporation, and you want to introduce some major change in the way that you operate overseas.
Building U.S. Presence in European Markets
David LeiThe final consummation of the twelve nations in the European Economic Community (EEC) in 1992 as a unified, consolidated market represents the single most important step toward…
What Happens After Restructuring?
David Ulm, James K. HickelIn 1989, the Salt River Project (SRP), a utility that serves customers in and around the Phoenix, Arizona area, made significant changes in its organizational structure. The…
The High‐Yield Debt Market: Trash or Treasure?
Franklin J. ChuToward the end of the turbulent decade of the 1980s, the public high‐yield debt, or “junk,” market passed the milestone of $200 billion of debt securities outstanding. Now it is…
Japanese‐U.S. Alliances: Resolving Economic Conflict
Robert Lawrence KuhnJapanese businesspeople, especially those trained in the United States, are incredulous to discover that U.S. public opinion now compares the threat of Japanese acquisitions to…
International Mergers and Acquisitions
Warren D. Kissin, Julio HerreraStrategic buyers are competing intensely for acquisitions in both the both the top tier and the middle market, especially in anticipation of European unification in 1992…
Barriers to Communication
Frank K. SonnenbergEven though studies indicate that 45 percent of our communication time is devoted to listening, when report cards are given out to business‐people on how well they listen, very…
ISSN:
0275-6668Renamed from:
Business Strategy SeriesOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Nanci Healy