Table of contents
Beyond BSC: a process based approach to performance management
Oliver KrauseEmpirical evidence suggests that the methodological toolset to implement performance management systems lacks operational qualities. This contribution outlines the limitations…
Corporate performance management
Mike Bourne, Monica Franco, John WilkesFocuses on the changes in performance measurement, following research conducted with executives in a number of leading European companies. Found that there is a growing trend…
Better budgeting or beyond budgeting?
Andy Neely, Mike Bourne, Chris AdamsThere is massive interest within the financial community in ways of improving and shortcutting the arduous process of planning and budgeting. Sponsored by Accenture, researchers…
Automating the balanced scorecard – selection criteria to identify appropriate software applications
Bernard Marr, Andy NeelyThe balanced scorecard (BSC) is a management tool that helps to align behavior of all employees to the organization’s strategy. Research suggests that about half of large US firms…
Factors affecting the development of national quality awards
Kay C. Tan, Mei F. Wong, Teena Mehta, Hsien H. KhooAfter the successful launch of the Malcolm Baldrige National Quality Award (MBNQA) and European Quality Award (EQA), the governing authorities of many other countries have begun…
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma