International Journal of Productivity and Performance Management
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A positive psychological approach for improving the well-being and performance of employees
Rajasekhar David, Sharda Singh, Sitamma Mikkilineni, Neuza RibeiroToday’s competitive business world presents unanticipated challenges to enterprises worldwide. So, the well-being of the employees may be a sustained competitive edge for…
Exploring the mediating role of big data in the relationship between servant leadership and firm performance: insights from private hospitals in India
Anup Kumar, Vinit Singh ChauhanThis study examines the relationship between servant leadership and its dimensions on firm performance, with big data playing the role of a mediator.
The impact of high commitment work practices on radical innovation: innovative work behaviour and knowledge sharing as mediators
Motasem M. ThneibatBuilding on social exchange theory (SET), the main aim of this paper is to empirically study the impact of high-commitment work practices (HCWPs) systems on radical innovation…
Do reliable big and cloud data analytics capabilities in manufacturing firms' supply chain boosting unique comparative advantage? A moderated-mediation model of data-driven competitive sustainability, green product innovation and green process innovation at North Africa region
Moh’d Anwer AL-ShboulThis study attempts to explore the linkages between reliable big and cloud data analytics capabilities (RB&CDACs) and the comparative advantage (CA) that applies in the…
Organization agility: a literature review and research agenda
Jyoti Motwani, Aakanksha KatatriaThe purpose of this literature review paper is to explore the concept of organization agility and its relevance in today's dynamic business environment. By conducting an in-depth…
Roles of lean learners for successful lean implementation in the construction industry: a force-directed graph
Agana Parameswaran, K.A.T.O. Ranadewa, Akila Pramodh RathnasingheThe proliferation of lean principles in the construction industry is offset by the enduring uncertainty among industry stakeholders regarding their respective roles in lean…
Work engagement among higher education teachers: exploring the influence of human values and subjective well-being
Sreenu Telu, Rama Krishna Gupta PotnuruIn today’s competitive environment, understanding employee well-being and work engagement (WE) is crucial. This study explores the relationship between values, well-being and WE…
Studying research in balanced scorecard over the years in performance management systems: a bibliometric analysis
Vishakha Jaiswal, Keyur ThakerSince the introduction of balanced scorecard by Kaplan and Norton in 1992, it garnered considerable research and practice attention across disciplines. Using bibliometric…
Combining digitalization and sustainability: unveiling the relationship of digital maturity degree, sustainable supply chain management practices and performance
Thi Ngan Pham, Minh Tu Tran Hoang, Yen Ngan Nguyen Tran, Binh An Nguyen PhanThis study aims to comprehensively assess how digital maturity degree (DMD) impacts sustainable supply chain management (SSCM) performance through the mediating role of SSCM…
Examining the impact of environmental and organizational priorities on sustainability performance in service industries
Yun-Chen Morgan, Lillian Fok, Susan ZeeThis study examines the direct and indirect effects of organizational environmental orientation (EO)/culture, quality management practices (QMP) and sustainability experience (SE…
From passion to profit: unveiling the strengths of proactive mindset, perseverance, excellence and education in the entrepreneurial success of MSMEs
Abhijeet BiswasThe study investigates the linkage between personality traits and firm performance. It examines the role of the pursuit of excellence, perseverance, a proactive mindset and formal…
Cost Malmquist productivity analysis during the COVID-19 outbreak: evidence from the largest dual banking industry
Mohammad AlsharifThis study attempts to comprehensively analyze the cost Malmquist productivity index of conventional and Islamic banks in Saudi Arabia, the largest dual banking sector in the…
Achieving carbon neutrality for the improvement of the business performance: a systematic literature review and future research directions
Subhodeep Mukherjee, Manish Mohan Baral, Rajesh Kumar Singh, Venkataiah Chittipaka, Sachin S. KambleWith the change in climate and increased pollution, there has been a need to reduce environmental carbon emissions. This research aims to develop a framework for reducing…
Organizational resilience: unveiling the role of strategic internal crisis management on employee sensemaking and sensegiving
Adamu Abbas Adamu, Syed Hassan Raza, Bahtiar MohamadCommunication with employees during times of crisis has become a crucial aspect of crisis management for building organizational resilience knowledge. Thus, explaining how…
BPMN-VSM-based knowledge-work process analysis and improvement in police services: a case study
Felix Preshanth Santhiapillai, R.M. Chandima RatnayakeThe purpose of this study is to investigate the integrated application of business process modeling and notation (BPMN) and value stream mapping (VSM) to improve knowledge work…
When in Rome, do as the Romans do: the effect of characteristics of capitalism on environmental performance
Alan Bandeira Pinheiro, Marcelle Colares Oliveira, Maria Belen LozanoThe purpose of this research is to investigate the effect of characteristics of capitalism on environmental performance.
Strategic leadership and team innovation: a qualitative study from the lens of leader–member exchange
Anjali Singh, Sumi JhaThis study aims to investigate the factors influencing team innovation from the perspective of strategic leaders. The study draws from the leader–member exchange (LMX) theory to…
Reckoning the performance of management institutions – A Mamdani fuzzy inference system approach
Umayal Palaniappan, L. SuganthiThe purpose of this research is to present an integrated methodological framework to aid in performance stewardship of management institutions according to their strategies based…
The effectiveness of human resource management practices, work engagement and self-efficacy in minimizing talent turnover intention
Wejdan Eissa Alhajaj, Syed Zamberi AhmadThis study examines the impact of perceived human resource management practices on talent turnover intention, with work engagement mediating and self-efficacy moderating the…
Strategic sustainability in Indian banking industry: a performance analysis
P Kritee Rao, Akanksha ShuklaSustainable strategic management (SSM) is an integrated concept that entails sustainability in the approaches and processes of strategic management. Banking being a rapidly…
The power of embeddedness: how nodal power affects the value appropriation potential of firms in economic networks?
Saroj Kumar Pani, Madhusmita TripathyThis paper explains why some firms manage to capture disproportionate value from their network of relationships, leading to superior performance. The paper examines how a firm's…
Why and when does performance pressure encourage employee expediency? A moderated mediation model
Abdul Gaffar Khan, Monowar Mahmood, Mohammad Shariful Islam, Yan Li, Ha Jin HwangEmployee expediency is a ubiquitous, unethical phenomenon in the workplace that is largely underresearched. Based on the tenets of conservation of resources (COR) theory, this…
Examining the role of digital leadership and organisational resilience on the performance of SMEs during the COVID-19 pandemic
Remya Lathabhavan, Thenmozhi KuppusamyThe coronavirus disease 2019 (COVID-19) pandemic adversely affected small and medium-sized enterprises (SMEs) in India. Amongst the challenges faced were the adjustments required…
Lecturers' interpersonal trust in peers, job performance, and OCBI: examining the mediating role of positive affect during the Covid-19 pandemic utilizing the PLSe2 estimator
Majid Ghasemy, Lena FrömblingGuided by the affective events theory (AET), the purpose of this paper was to explore the impact of interpersonal trust in peers, as an affective work event, on two affect-driven…
Psychological capital and multifaceted nature of job performance: mediation by intrinsic motivation and goal-commitment
Musarrat Shaheen, Ritu Gupta, Farrah ZebaThe researchers aim to investigate the role of psychological capital (PsyCap) in facilitating intrinsic motivation and goal-commitment among employees at the workplace, affecting…
The relationship between labour-only procurement and health and safety performance of construction projects
Nnedinma Umeokafor, Abimbola Windapo, Oluwole Alfred OlatunjiThe purpose of this study is to investigate the influences of the characteristics of procurement strategies, in this instance labour-only, on project performance concerning health…
Linking supply chain performance with organizational strategic performance – a review and research agenda
Saswati Tripathi, Siddhartha Shankar RoyThis article aims to comprehensively review the measurement and management of supply chain performance (SCP) and strategic performance (SP). It strives to identify integrable…
Big data analytics capability for competitive advantage and firm performance in Malaysian manufacturing firms
Chu-Le Chong, Siti Zaleha Abdul Rasid, Haliyana Khalid, T. RamayahThis study investigated the relationships among big data analytics capability (BDAC), low-cost advantage, differentiation advantage, market and operational performance…
Adoption of human resource sourcing strategies for managing supply chain performance during COVID-19 crisis: evidence from manufacturing companies
N.S.B Akhil, Vimal Kumar, Rohit Raj, Tanmoy De, Phanitha Kalyani GangarajuEven the greatest developed countries have capitulated to the destructions imposed on the global supply systems, as the COVID-19 pandemic has revealed. The purpose of this study…
How does intellectual capital drive firm performance via dynamic capabilities: evidence from India
Bindu Singh, Pratibha VermaThis study examines how intellectual capital (IC) drives firm performance via the lens of dynamic capabilities (DCs). Drawing on resource-based view (RBV) and dynamic capability…
Stochastic frontier leanness and firm performance: evidence from India
Anannya Gogoi, Jagriti Srivastava, Rudra SensarmaWhile firms in developing countries are increasingly adopting lean practices of inventory management, there is limited evidence showing the impact of lean practices on firm…
Role of job satisfaction in microfinance institutions' performance: considering performance appraisal, training and development
Emelia Ohene Afriyie, Yan Jin, Mariama Yakubu, Iddrisu AwuduThis study aims to examine the influence of training and development (TAD), including performance appraisal (PFA), on the performance of microfinance institutions in a developing…
Investigating the relationship between supply chain maturity and performance: an emerging market study
Yassine Benrqya, Youssef Chetioui, Chaimae JerbouiThe current research aims to investigate the relationship between supply chain (SC) processes maturity and SC performance in the context of an emerging market (i.e. Morocco)…
Analyzing critical success factors for the implementation of air-taxi services for public transportation
Bhawesh Sah, Rohit TitiyalCompanies are adopting innovative methods for responsiveness and efficiency in the public transport sector. The implementation of air-taxi services (ATS) in the transport sector…
Impact of ISO 14001 and ISO 9001 adoption on corporate performance: evidence on a bank-based system
Maria Elisabete Duarte Neves, Sofia Reis, Pedro Reis, António Gomes DiasThis paper aims to analyze the impact of the adoption of ISO 14001 and ISO 9001 on the performance of Portuguese companies. The sample includes the companies listed on Euronext…
Prioritizing the attributes of sustainable banking performance
Deergha Sharma, Pawan KumarGrowing concern over sustainability adoption has presented an array of challenges to businesses. While vital to an economy's success, banking is not immune to societal…
Strategies for the ISO 9001 certification life cycle (StrategISO)
Carlos J.F. CândidoCertified and non-certified organisations must make strategic decisions regarding ISO 9001 adoption, maintenance, renewal and abandonment. However, the ISO 9001 literature lacks a…
Operational performance improvement in manual assembly lines: a case study in Denmark and conceptual model for quick and long-term wins
Diego Augusto de Jesus Pacheco, Thomas SchougaardThis study aims to investigate how to identify and address production levelling problems in assembly lines utilising an intensive manual workforce when higher productivity levels…
Resource orchestration capability for innovation: towards an empirically validated measurement framework
Gaurav Dilip TikasThe purpose of this research is to conceptualize, define and measure resource orchestration capabilities of R&D teams pursuing advanced scientific research and technological…
Is voluntary risk disclosure informative? The role of UK firm-level governance
Nader Elsayed, Ahmed HassaneinThe study investigates how firm-level governance (FL_G) affects the disclosure of voluntary risk information. Likewise, it explores the influence of FL_G on the informativeness of…
Efficiency-oriented training and development based on service process observation and assessment in the workplace
Jinquan Zhou, Wenjin HeThis paper aims to establish a service efficiency-oriented framework for training design and evaluation as a pivotal service procedure in the workplace to fill the gap between…
Improving relative performance evaluation process of employees within a peer group
Shantanu Shantaram Apte, Abhijit Vasant Chirputkar, Abhijeet LeleRelative performance evaluation (RPE) is a widely practiced employee appraisal process in the services industry. In a global delivery model, teams are spread across different…
Management accounting and control, supply chain resilience and healthcare performance under disruptive impact
Edward NarteyBuilding supply chain (SC) resilience has become a priority for many organizations, following a global increase in disruptive events. While management accounting and control (MAC…
Risk and return in the biotech industry
Hassan Bruneo, Emanuela Giacomini, Giuliano Iannotta, Anant Murthy, Julien PatrisBiotech companies stand as key actors in pharmaceutical innovation. The high risk and long timelines inherent with their R&D investments might hinder their access to funding…
Industry 4.0 impacts on operational and green innovation performances with the mediation of green practices
Muhammad Talha Khan, Muhammad Dawood Idrees, Yaseen HaiderThe aim of this study is to investigate how green supply chain management (GSCM) practices mediate the effect of Industry 4.0 technologies on operational and green innovation…
Complaint management: comparison between traditional and digital banks and the benefits of using management systems for improvement
Pedro G.C. Pio, Tiago Sigahi, Izabela Simon Rampasso, Eduardo Guilherme Satolo, Milena Pavan Serafim, Osvaldo L.G. Quelhas, Walter Leal Filho, Rosley AnholonThis paper compares traditional and digital banks in nine categories of complaints and provides insights to improve complaint management performance.
Performance reporting in the healthcare sector: evidence from Italian healthcare organisations
Natalia Aversano, Diana Ferullo, Giuseppe Nicolò, Nadia ArditoThe present research aims to understand the performance disclosure levels provided by Italian healthcare organisations (HCOs). The authors conducted this study to assess the…
Evaluating and improving the performance of retailers' branches by considering resilience, sustainability and sales-marketing
Ehsan Aghakarimi, Hamed Karimi, Amir Aghsami, Fariborz JolaiConsidering the direct impact of retailers' performance on the economy, this paper aimed to propose a comprehensive framework to evaluate the performance of different branches of…
Activity sampling in the construction industry: a review and research agenda
Tsu Yian Lee, Faridahanim Ahmad, Mohd Adib SarijariActivity sampling is a technique to monitor onsite labourers' time utilisation, which can provide helpful information for the management level to implement suitable labour…
A weighted fuzzy Petri-net analysis for Indian foodgrains supply chain
Rishabh Rathore, Jitesh Thakkar, J.K. JhaThis paper investigates the overall system risk for a foodgrains supply chain capturing the interrelationship among the risk factors and the effect of risk mitigation strategies.
Self-concept and job performance: the mediating role of resilience
Deepanjana Varshney, Nirbhay Krishna VarshneyOrganizations in today's changing environment face significant challenges, requiring continual innovation. Understanding oneself from the employee's perspective is paramount…
Expanding strategic flexibility through organizational culture, industry 4.0 and market orientation
Dimitrios Kafetzopoulos, Anastasia A. KatouThe purpose of this study is to build a theory on management investigating the relationship between organizational culture and strategic flexibility in firms, and how this…
The influence of performance-driven cultures on performance appraisal best practices effectiveness
Carlos BotelhoThis paper aims to analyze the synergistic influence of performance appraisal (PA) practices and performance-driven culture (PDC) on the effectiveness of the performance…
Orientation and absorptive capacity towards sustainability: a missing link between sustainability and performance
Naimatullah Shah, Nisren Farouk Moawad, Mitho Khan Bhatti, Nadia A. Abdelmegeed Abdelwahed, Bahadur Ali SoomroThis study investigates economic sustainability through orientation and absorptive capacity.
Linking big data analytics capability and sustainable supply chain performance: mediating role of innovativeness, proactiveness and risk taking
Syed Awais Ahmad Tipu, Kamel FantazyDrawing on the dynamic capability view (DCV), the current study aims to examine the mediating effects of entrepreneurial orientation (EO), in terms of innovativeness…
Analyzing blockchain-based supply chain resilience strategies: resource-based perspective
Ramji Nagariya, Subhodeep Mukherjee, Manish Mohan Baral, Venkataiah ChittipakaThis research tries to find the blockchain-based resilience strategies that can help the supply chains of micro, small, and medium-sized enterprises (MSMEs) to recover from the…
Working capital and firm performance: role of COVID-19 disruption
Pushpesh Pant, Pradeep Rathore, Krishna kumar Dadsena, Bhaskar ShandilyaThis study examines the performance effect of working capital for a large sample of Indian manufacturing firms in light of supply chain disruption, i.e. the COVID-19 pandemic.
High-performance work systems and employee attitudes: evidence from Indian healthcare industry
Karthik Padamata, Rama Devi VangapanduBy following the “employee-centric” approach, this study aims at identifying the impact of high-performance work systems (HPWS) on specific employee attitudinal outcomes such as…
Climate change adaptation strategies and technical efficiency of maize producers in Benin, West Africa
Armand Fréjuis Akpa, Cocou Jaurès Amegnaglo, Augustin Foster ChabossouThis study aims to discuss climate change, by modifying the timing of several agricultural operations, reduce the efficiency and yield of inputs leading to a lower production…
The mediating effect of knowledge management in the relationship between the HPO framework and performance
Janet Kyogabiirwe Bagorogoza, Jaap van den Herik, Andrea de Waal, Bartel van de WalleThe study examines the mediating effect of knowledge management (KM) in the relationship between the high-performance organisation (HPO) framework and high performance in…
A R&D productivity model to achieve self-sustainability for public funded/CSIR R&D laboratories, India
Beena Kumari, Anuradha Madhukar, Sangeeta SahneyThe paper develops a model for enhancing R&D productivity for Indian public funded laboratories. The paper utilizes the productivity data of five Council of Scientific and…
Do agile work practices impact team performance through project commitment? Evidence from the information technology industry
Ram Shankar Uraon, Anshu Chauhan, Rashmi Bharati, Kritika SahuDrawing on goal-setting theory and team effectiveness theory, the study aims to examine the impact of agile taskwork and agile teamwork on team performance. In addition, it…
Compliance with government and firm's own policy, reverse logistics practices and firm environmental performance
Matthew Kalubanga, Winfred MbekekaThis study examines how compliance with government and firm's own policy and reverse logistics practices relate with firm environmental performance.
Lean Six Sigma and Industry 4.0 – a bibliometric analysis and conceptual framework development for future research agenda
G. Citybabu, S. YaminiThe purpose of this paper is to investigate the research landscape of LSS 4.0 papers published in two well-known repositories, Scopus and Web of Science (WoS), in terms of…
The important role of system dynamics investigation on business model, industry and performance management
Lina Gozali, Teuku Yuri M. Zagloel, Togar Mangihut Simatupang, Wahyudi Sutopo, Aldy Gunawan, Yun-Chia Liang, Bernardo Nugroho Yahya, Jose Arturo Garza-Reyes, Agustinus Purna Irawan, Yuliani SusenoThis research studies the development of the evolving dynamic system model and explores the important elements or factors and what detailed attributes are the main influences…
When bad things happen to good processes: a theory of entropy for process science
Brad C. Meyer, Daniel Bumblauskas, Richard Keegan, Dali ZhangThis research fills a gap in process science by defining and explaining entropy and the increase of entropy in processes.
Operational space efficiency (OpSE): a structured metric to evaluate the efficient use of space in industrial workstations
Marcello Braglia, Mosè Gallo, Leonardo Marrazzini, Liberatina Carmela SantilloThis paper proposes a new metric, named Operational Space Efficiency (OpSE), intended to diagnose and quantify the inefficient use of floor space for stocking materials in…
Empowering leadership for contextual performance: serial mediation of organizational support and commitment
Celliane Ferraz Pazetto, Thiago Tomaz Luiz, Ilse Maria BeurenThis study analyzes, from the perspective of social exchange theory, the influence of empowering leadership on contextual performance mediated by perceived organizational support…
Industry 4.0 maturity assessment: a multi-dimensional indicator approach
Pinosh Kumar Hajoary, Amrita MA, Jose Arturo Garza-ReyesIndustry 4.0 has offered significant potential for manufacturing firms to alter and rethink their business models, production processes, strategies and objectives. Manufacturing…
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw